Customer Retention Professional

Retention Strategist for Employee Health & BenefitsVice President role focused on driving retention growth in the Employee Health & Benefits domain, with expertise engaging CXOs and leveraging SaaS solutions:Preferred locations: Bengaluru, Mumbai, Hyderabad or DelhiCandidate Overview:Experienced professional with 10+ years in corporate sales, specializing in...

Customer Service RepresentativeWe are seeking a skilled and experienced customer service representative to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.This role involves...

About this role:We are seeking a highly skilled and organized professional to manage client interactions, provide timely and professional responses, and maintain accurate records.Key Responsibilities:Manage client communications via calls, email, and in-person contact.Provide solution-oriented responses and resolve client queries effectively.Maintain...

Customer Support Associate Role OverviewAs a Customer Support Associate, you will serve as the primary point of contact for US-based clients. Your role will be to provide exceptional support and ensure a positive customer experience through various communication channels.Key Responsibilities:Respond promptly to client inquiries and provide accurate...

Business Intelligence Manager PositionWe are seeking a strategic and hands-on Business Intelligence Manager to lead customer and business analytics initiatives.This role will be at the heart of data-driven decision-making — shaping promotion strategies, customer engagement, loyalty measurement, and advanced analytics adoption.Lead the development of...

Customer Relationship Management Specialist This is a highly strategic role that drives customer engagement, retention, and revenue growth. As the bridge between sales, marketing, and support teams, this position ensures effective use of the CRM system, maintains data integrity, and delivers actionable insights. The ideal candidate will have experience...

Job Overview:We are seeking a skilled Customer Success Associate to drive customer satisfaction and growth.Key Responsibilities:Engage with customers proactively to provide excellent service and support, ensuring smooth onboarding and ongoing support.Address customer queries and resolve issues efficiently with a focus on retention and growth, leveraging...

Job Description:We seek a skilled international customer support professional with a strong work ethic and passion for delivering exceptional service. The ideal candidate will be self-motivated, results-driven, and possess excellent communication skills.

We are seeking a proactive specialist to manage customer interactions, encourage subscription purchases and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing orders and addressing account issues.You will track follow-ups, monitor outcomes and generate reports on key metrics...

Customer Service RepresentativeWe are seeking an experienced Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues in a timely and professional manner, and maintaining high levels of customer satisfaction.To succeed in this role,...