Customer Relationship Ambassador

2 days ago


Salem, Tamil Nadu, India beBeeCustomerSuccess Full time ₹ 8,00,000 - ₹ 12,00,000

Job Overview:

  • We are seeking a skilled Customer Success Associate to drive customer satisfaction and growth.

Key Responsibilities:

  • Engage with customers proactively to provide excellent service and support, ensuring smooth onboarding and ongoing support.
  • Address customer queries and resolve issues efficiently with a focus on retention and growth, leveraging sales acumen to identify opportunities for upselling and cross-selling.
  • Maintain accurate records of customer interactions and feedback, using strong interpersonal skills with a customer-first approach.

Required Skills & Qualifications:

  • Graduate in any field.
  • Excellent communication skills in English and Hindi with no grammatical or pronunciation errors.
  • Strong interpersonal skills with a customer-first approach.
  • Fresher and experienced candidates are welcome to apply.
  • Preferred: Experience in customer-facing sales roles.

Interview Process:

  1. HR Round
  2. Versant 5 (Certified)
  3. Written Assessment
  4. Operations Round
  5. Client Round

Employment Details:

  • Rotational Shifts
  • 6 days a week


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