Senior Business Development Manager

1 week ago

Shimoga, Karnataka, India beBeeOperations Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Description:

We are seeking a talented and experienced Operations Manager to join our team. The ideal candidate will have a strong background in operations management, with a proven track record of success in leading high-performing teams.

The Operations Manager will be responsible for supervising and leading a group of Team Leads and associates to meet all Service Level Agreements (SLAs) relative to any and all functions in the department.

Maintaining daily, weekly and monthly production reports, driving customer experience metrics, meeting all key SLAs and Key Performance Indicators (KPIs), coordinating activities of the department with the manager to include workflow monitoring, process improvement, training, reporting and special projects.

Required Skills and Qualifications:
  • Analytical and Logical Skills: Good analytical and logical skills to analyze data and make informed decisions.
  • Knowledge of MS Office: Good knowledge of MS Office, including Excel, Word and PowerPoint.
  • Team Leading Skills: Strong team leading skills to motivate and inspire team members to achieve their best.
  • Mentoring and Motivating Skills: Excellent mentoring and motivating skills to help team members develop their skills and knowledge.
  • Coaching and Feedback Skills: Good coaching and feedback skills to provide constructive feedback and coaching to team members.
  • Positive Attitude: A positive attitude to work collaboratively with colleagues and stakeholders.
  • Flexibility: Flexibility to work in shifts, including weekends and holidays.
  • Confident: Confident to take ownership of tasks and responsibilities.
Benefits:

We offer a competitive salary and benefits package, including health insurance, retirement plan and paid time off.

Others:

Please note that we follow a fair and transparent hiring process. We never ask for money at any stage of the hiring process.

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