Solutions Strategy Director

3 weeks ago

Chennai, Tamil Nadu, India Williams Lea India Private Limited Full time

As the Solutions Strategy Director at Williams Lea India Private Limited, you will play a pivotal role in shaping the company's strategic direction for the financial and professional services verticals. Reporting to the Chief Product Officer, you will collaborate with key clients and stakeholders to develop and maintain a solution strategy and roadmap that drives business growth and innovation.

Key Responsibilities

  • Develop and execute the FSPS solution strategy, ensuring alignment with the company's overall vision and goals.
  • Create and maintain strategies that support the growth of designated service lines, including development of key customer personas and plans to drive product adoption and revenue growth.
  • Conduct thorough market analysis and segmentation, leveraging insights to identify market opportunities, customer pain points, and potential areas for product differentiation.
  • Coordinate with marketing and sales teams to develop go-to-market plans, solution positioning, solution launches, and sales enablement materials.
  • Oversee the end-to-end solution strategy process, from ideation to launch, ensuring timely and successful delivery to clients.
  • Lead cross-functional teams to define and execute programs, establish project timelines, and manage resources effectively.
  • Establish strong relationships with key stakeholders, both internally and externally, to understand their requirements and effectively address their needs.
  • Act as a bridge between different departments to ensure seamless communication and alignment of goals.
  • Effectively communicate the solution strategy and progress, seeking alignment and support across the organization.
  • Develop compelling and differentiated product positioning and messaging that resonates with target customers.
  • Develop and coach field client support teams as appropriate in the evolution of the Williams Lea proposition and service delivery.
  • Provide SME support to field when required for QBR and C-Level Meetings.
  • Collaborate with Product and Technology teams to enhance existing platforms and explore new technologies that will enhance the company's ability to grow the top line.
  • Establish relationships with external service partners, including technology, equipment vendors, and software providers.
  • Encourage innovation, ideas, and input regarding service improvements from all employees.
  • Ensure effective communication and sharing of knowledge is routine.
  • Challenge the status quo where appropriate and seek innovative service solutions.
  • Regularly report on achievements and issues using prescribed technology and tools, escalating issues where required.
  • Continually develop knowledge and skills to maintain and improve personal performance and effectiveness in a changing environment.
  • Stay updated on global industry trends, regulatory changes, and competitive landscape to anticipate market shifts and adjust product strategies accordingly.

Qualifications

  • Background in a top strategy firm or investment-backed entrepreneurial mindset to build and deliver innovative, disruptive solutions that generate business value.
  • Strong experience in presentation and creative services within the financial and/or professional services vertical, leveraging them to drive innovation.
  • Bachelor's degree in a relevant field; MBA or advanced degree preferred.
  • Excellent leadership skills with the ability to influence and collaborate with cross-functional teams.
  • Exceptional communication and presentation skills, with the ability to convey complex ideas to both technical and non-technical audiences.
  • Strong business acumen and strategic thinking abilities.
  • Experience working in a global context, preferably with exposure to international markets.
  • Minimum of undergraduate degree required in a related field, or equivalent years of experience.
  • Experience working in a strategic context with proven ability to translate strategy into delivery; able to effectively deliver change management in complex environments.
  • Demonstrated client relationship management skills at the executive level.
  • Ability to manage and coach teams across a matrix/virtual environment to their optimal levels.
  • Detail-oriented, decisive, and proactive problem solver.

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