Studio Operations Manager

2 weeks ago

Mumbai, Maharashtra, India Hunarstreet Technologies Full time
Studio Operations Manager

At Hunarstreet Technologies, we are seeking a highly motivated and experienced Studio Operations Manager to join our team. The ideal candidate will have a strong background in sales, customer service, and team management.

Key Responsibilities:

  • Manage day-to-day studio operations, including overseeing walk-in clients and providing exceptional service to customers.
  • Develop and implement sales strategies to increase studio sales and follow up with potential sales leads.
  • Prepare a roster for the team and manage artist transfers and guest spots to ensure the studio is fully staffed at all times.
  • Coordinate with the design team and clients to deliver designs on time and meet client expectations.
  • Communicate with the HQ sales team to increase sales and identify process gaps to help the HQ improve processes.
  • Manage customer complaints and objections in a professional and efficient manner.
  • Provide daily, weekly, and monthly reports to the reporting manager to keep them informed of the studio's performance.
  • Maintain accurate records and data entry to improve data health and drive data-driven decisions for business growth.

Requirements:

  • Graduate (Any Stream)
  • Good knowledge/background of the retail industry experience is preferred.
  • Excellent verbal, written, and interpersonal communication skills.
  • Must be a self-motivator and self-starter.
  • Focused on sales and quality customer service.
  • Solid time management skills.
  • Ability to multitask and successfully operate in a fast-paced team environment.

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