Studio Operations Manager
1 week ago
Role & Responsibilities:
Build and maintain high-energy positive team spirit, strengthen bonding between artists and other team players. Manage the day-to-day operations of the studio, including overseeing walk-in clients and providing exceptional service to customers to turn them into repeat clients. Manage studio atmosphere and hygiene as per the company standards, keeping the Aliens vibe alive all the time.
Key Responsibilities:
• Provide personalized customer service to create an immersive experience for each customer.
• Strictly adhere to studio operational SOPs & Processes.
• Handle inbound queries of the clients, manage appointments, book consultations, and arrange training sessions for the artists for their skill development.
Additional Responsibilities:
• Developing and implementing sales strategies to increase studio sales & following up with potential sales leads.
• Preparing a roster for the team and managing artist transfers and guest spots to ensure that the studio is fully staffed at all times.
Requirements:
• Graduate (Any Stream) Preferred Industry Real Estate / Automobile / Jewellery Not specific but good to have. Good knowledge/background of the retail industry experience is preferred.
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