Strategic Growth Manager

1 week ago

Delhi, Delhi, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 25,00,000
Lead Key Initiatives in Customer Value Management Strategy and Operations

We are seeking a highly skilled professional to lead key initiatives in large-scale projects focused on Customer Value Management (CVM) strategy and operations. This role is pivotal in driving customer-centric initiatives, enhancing revenue generation, and optimizing campaign performance for telecommunications, media, and technology organizations.

Key Responsibilities:
  • Develop a deep understanding of client business objectives to become a trusted advisor for CVM strategy, operations, and performance.
  • Design and implement marketing programs/campaigns to boost service penetration and revenue.
  • Analyze business performance, identify gaps, and recommend strategic improvements.
Project Leadership:
  • Lead discrete work streams or modules within large projects, ensuring timely and high-quality delivery.
  • Manage small client and internal teams, driving engagement objectives and delivering results.
  • Oversee the development of deliverables, ensuring alignment with client expectations.
Business Insights:
  • Conduct KPI diagnostic analysis, product benchmarking, and data analytics to support decision-making.
  • Evaluate CVM campaign performance, offering insights on revenue uplift and segmentation optimization.
  • Identify opportunities for continuous improvement based on analytical findings.
Client & Stakeholder Engagement:
  • Build strong relationships with clients, ensuring effective communication of insights, recommendations, and status updates.
  • Support business development activities, including responding to requests for proposals and client proposals.
  • Foster collaboration between internal teams and client stakeholders for seamless project delivery.
Knowledge Sharing & Development:
  • Mentor junior team members, sharing best practices and technical expertise.
  • Stay updated on industry trends, emerging technologies, and innovative CVM strategies.
Requirements:Qualifications:
  • Bachelor's degree in Engineering, Business Administration, Commerce, or related fields.
  • Master's degree or relevant postgraduate qualifications preferred.
Experience:
  • Consultant: 3+ years of relevant business experience in consulting or strategy roles.
  • Senior Consultant: 8+ years of experience with a proven track record in large-scale consulting engagements.
Skills:
  • Expertise in telecom business, CVM, product & pricing strategies, marketing, and sales-distribution.
  • Strong analytical and data-driven mindset with proficiency in data analysis techniques.
  • Project management and leadership skills with the ability to manage cross-functional teams.
  • Excellent communication, both written and verbal, with the ability to influence stakeholders effectively.
Personal Qualities:
  • Passionate about working on complex, high-impact projects.
  • Intellectual curiosity, creativity, and a problem-solving mindset.
  • Emotionally intelligent with strong interpersonal skills and the ability to build trust.
  • Comfortable navigating ambiguity and working in dynamic environments.
  • Self-motivated with the ability to take initiative and deliver results independently.

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