Customer Onboarding Excellence Lead

1 week ago


Bengaluru, Karnataka, India BiteSpeed Full time
Company Overview

BiteSpeed is a Sequoia-backed SaaS startup revolutionizing the marketing, support, and sales landscape for e-commerce brands.

Salary

We offer top of market compensation for exceptional candidates, with an estimated salary range of ₹80 lakhs - ₹1.5 crores per annum in Bangalore.

Job Description

Role Summary: We seek a seasoned Customer Onboarding Excellence Lead to own our customer relationships, drive successful onboarding experiences, and foster a culture of continuous growth.

About the Role:

  • Owning customer success and ensuring seamless onboarding experiences
  • Building trusted relationships with customers to drive value realization and upsells
  • Collaborating with cross-functional teams to inform product development and drive business growth

Requirements:

  • 1+ years of experience in B2B customer onboarding and customer success at a SaaS startup
  • Proven track record of driving customer satisfaction and retention
  • Genuine interest in people's lives and experiences
Benefits

What We Offer:

  • A dynamic work environment with a strong focus on personal growth and development
  • Unlimited leaves, flexible working hours, and trust-based management
  • A generous equity package (ESOP) for all team members
Our Way of Life

Purpose: At BiteSpeed, we believe that work should be personal and meaningful. Our purpose is centered around three core values: Personal Transformation, Wealth Creation, and Winning Together.

Values: We live by five core values: Go Above and Beyond, Making Things Happen, Say It Like It Is, Progress Over Perfection, and Don't Take Yourself Seriously, Take Your Work Seriously.



  • Bengaluru, Karnataka, India Yatriv Consultants Full time

    We are seeking a skilled Customer Onboarding Representative to join our team at Yatriv Consultants. The ideal candidate will possess strong convincing skills for onboarding customers and excellent verbal and written communication skills.The salary range for this role is approximately ₹15,000 to ₹19,000 per month, which is competitive for an inbound and...

  • Operations Director

    1 week ago


    Bengaluru, Karnataka, India CapFront Technologies Full time

    Company Overview: CapFront Technologies is a leading technology company that values innovation and customer satisfaction.Salary: ₹15,00,000 per annum (estimated), commensurate with experience and qualifications.Job Description: As an Operations Director - Customer Onboarding, you will be responsible for leading the onboarding process for new customers...


  • Bengaluru, Karnataka, India BiteSpeed Full time

    About Us: At BiteSpeed, we're a Sequoia-backed SaaS startup revolutionizing e-commerce with an AI-native Marketing, Support & Sales suite. With 2500+ brands globally across 50+ countries, we've raised $5.5M+, backed by marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal, and more.The Role: We want to keep our customers for life by making...


  • Bengaluru, Karnataka, India Rippling Full time

    About RipplingWe are a unified workforce platform that manages HR and IT for businesses, providing payroll, benefits, computers, apps, and more. Our goal is to automate manual work by connecting all business systems to one source of truth for employee data.With our innovative platform, we can onboard new employees in just 90 seconds, setting up their...


  • Bengaluru, Karnataka, India Tresata Full time

    We are seeking an experienced Customer Support and Onboarding Leader to join our global Client Platform and Support team at Tresata. This is a senior leadership role that requires a unique blend of leadership, technical, and customer-centric skills.About the RoleThe Customer Support and Onboarding Leader will be responsible for managing product users,...


  • Bengaluru, Karnataka, India PhonePe Full time

    About PhonePe Group:PhonePe is India's leading digital payments company with 500 million registered users and 37 million merchants covering over 99% of the postal codes across India. The company has expanded into financial services, including insurance, mutual funds, stock broking, and lending, as well as adjacent tech-enabled businesses such as Pincode for...


  • Bengaluru, Karnataka, India Epifi Full time

    Job DescriptionWe are seeking a highly skilled Customer Onboarding Specialist to join our team at Epifi.About the RoleAs a Customer Onboarding Specialist, you will be responsible for managing the digital onboarding journey for clients in our lending program.You will initiate and manage the Video Customer Identification Process (VCIP) journey for users part...


  • Bengaluru, Karnataka, India Rippling Full time

    Rippling, a pioneering HR and IT management platform, is seeking an exceptional Customer Onboarding Operations Specialist to join its team.Company OverviewAbout RipplingRippling revolutionizes business operations by connecting all HR and IT systems in one unified workforce platform. By automating manual tasks and centralizing employee data, businesses can...


  • Bengaluru, Karnataka, India Rippling Full time

    About RipplingRippling is a unified workforce platform that enables businesses to manage their HR and IT needs in one place. Our mission is to automate the manual work associated with employee changes, making it easier for companies to scale.We are looking for a talented Customer Onboarding Process Specialist to join our team. In this role, you will be...


  • Bengaluru, Karnataka, India SAP Full time

    About the OpportunitySAP is seeking an experienced Principal Content Designer to join our team and play a key role in shaping the future of user onboarding and learning experiences. As a Principal Content Designer, you will specialize in creating intuitive, user-centric onboarding experiences that empower users to achieve their goals.


  • Bengaluru, Karnataka, India Amagi Full time

    OverviewAmagi, a leading media and entertainment technology company, is seeking a highly skilled individual to join our dynamic Onboarding team as the Head of Technical Onboarding. With over 800+ content brands and 3800+ channels globally, Amagi has established itself as a pioneer in cloud-based products and solutions for broadcast and connected TV.About the...


  • Bengaluru, Karnataka, India Excellence and Eminence LLP Full time

    Company OverviewWe are Excellence and Eminence LLP, a renowned organization dedicated to delivering exceptional solutions in the realm of computer-aided design (CAD). Our team is comprised of experienced professionals who thrive on innovation and excellence.SalaryThe salary range for this position is estimated at ₹25 lakhs - ₹40 lakhs per annum,...


  • Bengaluru, Karnataka, India BiteSpeed Full time

    BiteSpeed is a Sequoia-backed SaaS startup revolutionizing e-commerce with an AI-native Marketing, Support & Sales suite. We're currently working with 2500+ brands globally and have raised $5.5M+. As a Client Onboarding Manager at BiteSpeed, your core job is to own customer relationships, make them successful, and fans of our platform.Delivering a delightful...


  • Bengaluru, Karnataka, India BusinessOnBot Full time

    Key Responsibilities:- Develop and execute tailored onboarding plans to ensure a seamless transition of new clients to BusinessOnBot's platform, fostering strong relationships with founders and CEOs of India's D2C brands.- Lead client onboarding, driving a successful integration process, and delivering customized solutions to drive growth.- Collaborate with...


  • Bengaluru, Karnataka, India BiteSpeed Full time

    BiteSpeed is a pioneering SaaS startup revolutionizing the e-commerce landscape with its AI-native marketing, support, and sales suite. We're on a mission to empower 10,000+ e-commerce brands globally, doubling down on customer success to drive growth and retention.We're seeking an exceptional Customer Onboarding Manager to join our team in Bangalore. This...


  • Bengaluru, Karnataka, India Bangalore Job Hub Full time

    We are Bangalore Job Hub, a leading placement agency based in Jaynagar 9th Block East, Bengaluru, Karnataka. Our goal is to connect talented individuals with the best opportunities and companies they can grow with.About the RoleThis Leadership position involves providing ongoing support and regular sharing of best practices, insights, and product knowledge...


  • Bengaluru, Karnataka, India Kuehne+Nagel Full time

    Operational Key Account ManagerBangalore, Karnataka, India | Logistics and Customer Service | Full-time | ₹850,000 - ₹1,200,000 per yearYou will be part of our Air Logistics team, leveraging your operational expertise to drive customer satisfaction and excellence.Your RoleAs the bridge between our CCL team and customers, you will ensure seamless...


  • Bengaluru, Karnataka, India Bosch Full time

    Talent Acquisition and Onboarding LeadWe are seeking a seasoned Country Manager HR Lead to join our team at Bosch. This exciting opportunity will involve leading the talent acquisition and onboarding process for the organization, ensuring seamless integration of new hires into our company culture and operations.The successful candidate will be responsible...


  • Bengaluru, Karnataka, India Capgemini Full time

    Job OverviewCapgemini is seeking a skilled SAP SuccessFactors Onboarding Administrator to lead customer workshops and support the implementation and optimization of our SF projects.Key Responsibilities Lead customer workshops for SF implementation and optimization projects. Communicate experience from implementation projects with different customers. Certify...


  • Bengaluru, Karnataka, India Nasdaq Full time

    Job SummaryNasdaq is a dynamic and innovative company seeking a highly skilled Capital Markets Onboarding Expert to join our team. As an integral part of our onboarding process, you will work closely with customers to ensure seamless integration of our products.About the RoleThis role requires a deep understanding of capital markets, customer management, and...