Customer Support and Onboarding Leader

We are seeking a highly skilled Onboard Design Leader to join our Project RS team. As a key member of our Project Engineering Team, you will be responsible for delivering a system approved by the customer and consistent with the project schedule.Key Responsibilities:Develop system architecture and define requirements for onboard systems.Evaluate design...

About Us: At BiteSpeed, we're a Sequoia-backed SaaS startup revolutionizing e-commerce with an AI-native Marketing, Support & Sales suite. With 2500+ brands globally across 50+ countries, we've raised $5.5M+, backed by marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal, and more.The Role: We want to keep our customers for life by making...

About BiteSpeedWe are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. Our mission is to help e-commerce brands succeed and thrive in the digital landscape. We're driven by a passion for innovation and customer success.Our team is dedicated to delivering exceptional customer experiences and creating...

About RipplingWe are a unified workforce platform that manages HR and IT for businesses, providing payroll, benefits, computers, apps, and more. Our goal is to automate manual work by connecting all business systems to one source of truth for employee data.With our innovative platform, we can onboard new employees in just 90 seconds, setting up their...

Key Responsibilities:As a Customer Onboarding Specialist at Yatriv Consultants, you will be responsible for:Welcoming and onboarding new customers in a professional and friendly manner.Providing strong convincing skills to ensure seamless onboarding processes.Ensuring excellent verbal and written communication skills to effectively interact with...

We are seeking a skilled Customer Onboarding Representative to join our team at Yatriv Consultants. The ideal candidate will possess strong convincing skills for onboarding customers and excellent verbal and written communication skills.The salary range for this role is approximately ₹15,000 to ₹19,000 per month, which is competitive for an inbound and...

Job Summary: We are seeking a highly skilled Customer Support Team Leader to join our team at NeoLotex Business Solutions Private Limited.About the Role: As a Customer Support Team Leader, you will be responsible for providing exceptional customer service and leadership to our call center operations.Key Responsibilities: Lead and manage a team of customer...

Job DescriptionWe are seeking a highly skilled Customer Onboarding Specialist to join our team at Epifi.About the RoleAs a Customer Onboarding Specialist, you will be responsible for managing the digital onboarding journey for clients in our lending program.You will initiate and manage the Video Customer Identification Process (VCIP) journey for users part...

About RipplingRippling is a unified workforce platform that enables businesses to manage their HR and IT needs in one place. Our mission is to automate the manual work associated with employee changes, making it easier for companies to scale.We are looking for a talented Customer Onboarding Process Specialist to join our team. In this role, you will be...

A key role within Aegis Customer Support Services Pvt Ltd, the Customer Service Manager will be responsible for managing a team of representatives offering customer support. The ideal candidate will have a thorough understanding of the customer service process and be able to oversee its implementation effectively.Key Responsibilities:Team Management: Manage...

Job Summary:We are seeking a skilled and experienced Customer Service Manager to oversee our customer support team at Isha Consult.About the Role:The Customer Service Manager will be responsible for managing a team of representatives, overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training,...

About RipplingRippling is a leading HR, IT, and Finance platform that empowers businesses to streamline their workforce systems. As a seasoned customer success leader, you will play a critical role in driving customer adoption and satisfaction.About the RoleWe are seeking a highly skilled and experienced customer success leader to join our Implementation...

Job DescriptionAt Capgemini, we are seeking an experienced professional to lead customer workshops for the SAP SuccessFactors implementation and optimization project. The successful candidate will be responsible for communicating their experience from implementation projects with different customers, providing valuable insights and recommendations to support...

Job Title: Customer Support DirectorA Customer Support Director plays a pivotal role in managing product users, routing and assigning requests to the support team and onboarding team, managing SLAs (Service Level Agreements), active reporting, and monitoring product users and billing on Stripe involves a combination of leadership, technical, and...

About the RoleAmazon seeks a talented Sales Leader to join the Marketplace Trust team for its Transparency charter in India. Transparency is a product serialization and traceability service that proactively protects brands and customers from defects including counterfeit and materially different products in the supply chain.As the Sales Leader for...

Job Title:Onboard System Design LeadAbout the Role:We are seeking an experienced Onboard System Design Lead to join our Project RS team. As Onboard System Design Lead, you will be responsible for designing and developing onboard electronic systems for our rolling stock.Key Responsibilities:Develop and implement system architecture for onboard electronic...

About the RoleAs a Manager, Support, you will oversee a team of Technical Support Engineers (TSE). You are responsible for the day-to-day operations of a team, actively monitoring, reporting, and driving improvements to team-level metrics and Key Performance Indicators (KPIs).ResponsibilitiesManage and mentor a team of TSE to ensure that customer issues are...

Awaaz.De, a pioneer in customer engagement AI, seeks an exceptional Customer Success Management Leader to spearhead its Client Success team.Role OverviewYou will lead a seasoned team of 3 associates and managers, working closely with Business Development, Engineering, and Product teams to deliver unparalleled client experiences for top financial institutions...

We are seeking a highly skilled Executive Leader to join our team at FYERS Securities Private Limited. As a Senior Executive, you will be responsible for supporting the Institutional Desk with daily operations and trading activities. This includes assisting with the onboarding of new clients, handling renewals for existing customers, learning and providing...

About PhonePe Group:PhonePe is a leading digital payments company with over 500 million registered users and 37 million merchants across India. Building on its leadership in digital payments, PhonePe has expanded into financial services, including insurance, mutual funds, stock broking, and lending, as well as adjacent tech-enabled businesses.Culture:We...