Customer Support Team Leader

2 weeks ago


Bengaluru, Karnataka, India NeoLotex Business Solutions Private Limited Full time

Job Summary: We are seeking a highly skilled Customer Support Team Leader to join our team at NeoLotex Business Solutions Private Limited.

About the Role: As a Customer Support Team Leader, you will be responsible for providing exceptional customer service and leadership to our call center operations.

Key Responsibilities:

  • Lead and manage a team of customer support representatives.
  • Provide coaching and feedback to team members.
  • Develop and implement quality control processes.
  • Manage customer escalations and complaints.

Requirements:

  • 3-4 years of experience in customer support.
  • Excellent leadership and communication skills.
  • Strong coaching and people-development skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.

Working with Us:

  • Work with a team of passionate and dedicated professionals.
  • Contribute to the success of our business.

About Us:

  • NeoLotex Business Solutions Private Limited is a leading provider of business solutions.


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