Customer Support Team Leader
2 weeks ago
Job Summary: We are seeking a highly skilled Customer Support Team Leader to join our team at NeoLotex Business Solutions Private Limited.
About the Role: As a Customer Support Team Leader, you will be responsible for providing exceptional customer service and leadership to our call center operations.
Key Responsibilities:
- Lead and manage a team of customer support representatives.
- Provide coaching and feedback to team members.
- Develop and implement quality control processes.
- Manage customer escalations and complaints.
Requirements:
- 3-4 years of experience in customer support.
- Excellent leadership and communication skills.
- Strong coaching and people-development skills.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.
Working with Us:
- Work with a team of passionate and dedicated professionals.
- Contribute to the success of our business.
About Us:
- NeoLotex Business Solutions Private Limited is a leading provider of business solutions.
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