Senior Business Partnership Executive

1 day ago

Guntur, Andhra Pradesh, India beBeeHiring Full time ₹ 12,00,000 - ₹ 18,00,000
Business Partner Job Title

We are seeking a skilled professional to lead HR operations for our organization. This role will be responsible for managing employee relations, ensuring compliance with company policies and labor laws, and driving initiatives to enhance employee engagement and retention.

Key Responsibilities:

  • Employee Relations: Address and resolve employee queries and concerns efficiently; track and report resolution Turnaround Time (TAT).
  • Compliance & Policy Adherence: Enforce labor laws, company discipline, and the Code of Conduct.
  • Attrition Management: Maintain attrition at or below 5%.
  • Employee Engagement: Lead engagement activities, facilitate action planning, record meeting outcomes, and ensure timely follow-ups.
  • Performance Management: Ensure timely KRA sign-offs for new joiners and during internal movements; monitor half-yearly and annual appraisals.
  • Training Compliance: Track training plan adherence for the assigned vertical/process.
  • Exit Management: Conduct exit interviews, analyze survey data, and present actionable insights and trends.
  • Retention Strategies: Implement effective strategies to enhance employee retention and workplace satisfaction.
  • Branding & Market Intelligence: Support employer branding and monitor industry HR best practices.

Requirements:

  • Graduate degree in any field (preferably with a degree in Psychology, Industrial Relations, or Human Resource Management)
  • Proven experience in HR Generalist or Specialist roles, especially in labor relations and employee engagement in a BPO/Call Center environment
  • Proficiency in MS Office tools (Excel, PowerPoint, Word)
  • Strong analytical and problem-solving skills
  • Basic understanding of labor laws and HR practices
  • Ability to multitask and manage deadlines
  • Excellent verbal and written communication skills
  • Strong interpersonal and conflict-resolution abilities

Benefits:

  • Become part of a global leader that drives meaningful transformation in the travel and hospitality domain

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