Customer Service Director

1 month ago


Chandigarh, Chandigarh, India WeddingByte Full time

We are seeking a Customer Service Director to lead our customer service team at WeddingByte.

About the Role:

The successful candidate will be responsible for providing exceptional customer service by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.

Key Responsibilities:
  • Supervising day-to-day operations in the customer service department to ensure seamless delivery of services.
  • Responding promptly to customer service issues in a professional manner.
  • Creating and implementing effective customer service procedures, policies, and standards to drive customer satisfaction.
  • Demonstrating strong communication and interpersonal skills to build rapport with customers and colleagues.
  • Possessing initiative and team spirit to drive results-oriented initiatives.

In this role, you will have the opportunity to make a significant impact on our customers' experience and contribute to the growth and success of our organization. If you are a motivated and experienced professional looking for a challenging role, we encourage you to apply.

The estimated annual salary for this position is $85,000 - $110,000 depending on location and experience.



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