Financial Services Operations Director
1 month ago
Supreme Securities Limited is a leading financial services company with a strong presence in the industry. As our Financial Services Operations Director - Chennai Branch, you will play a crucial role in overseeing and managing all branch operations to ensure smooth and efficient delivery of services.
Key Responsibilities- Currency Exchange Management: You will be responsible for managing currency exchange services while adhering strictly to RBI guidelines.
- Remittance Services Oversight: You will oversee both outward and inward remittance processes, ensuring compliance with regulatory requirements and company policies.
- Branch Operations Supervision: You will supervise daily branch functions, maintaining operational excellence, and ensuring a high standard of customer service.
- Target Achievement: You will set, monitor, and achieve monthly and annual branch targets, with a focus on driving profitability and growth.
- Staff Leadership: You will lead and motivate branch staff, fostering a collaborative environment, and overseeing training initiatives.
- Customer Relationship Building: You will build and maintain strong relationships with clients, addressing their needs effectively, and enhancing client satisfaction.
To succeed in this role, you should have:
- A proven track record of experience in branch management within financial services, especially in forex and remittance services.
- A strong understanding of RBI guidelines, currency exchange operations, and compliance requirements.
- Leadership abilities with a track record of achieving targets and managing successful teams.
- Excellent organizational, communication, and customer service skills.
This is an excellent opportunity for an experienced professional with a passion for leading branch operations in a fast-paced, compliance-driven environment.
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