Enterprise Client Strategist

7 days ago

Delhi, Delhi, India beBeeAccount Full time ₹ 90,00,000 - ₹ 1,50,00,000
Key Account Manager Job Description

We are seeking a professional and strategic Key Account Manager to deliver exceptional client service, drive revenue growth, and own the financial performance for assigned key accounts.

  • Act as the primary point of contact for large enterprise clients, ensuring outstanding client satisfaction and relationship depth.
  • Regularly engage in face-to-face meetings with executive-level executives to understand client business needs and strategic goals.
  • Buid long-term, trusted partnerships and drive client retention and loyalty.

Revenue Generation & Financial Performance Management

  • Drive revenue growth through strategic upselling and cross-selling of products and services.
  • Owning and managing the financial performance for each assigned client, ensuring profitable engagement and client satisfaction.
  • Identify new business opportunities within existing accounts and develop strategies to maximize wallet share.

Account Strategy & Execution

  • Create and execute account plans focused on client growth, engagement, and service delivery.
  • Collaborate with internal stakeholders (product, marketing, finance, operations, and tech) to ensure timely and effective service delivery.
  • Monitor client KPIs, satisfaction scores, and usage patterns to proactively address concerns and create value-driven solutions.

Internal & External Stakeholder Management

  • Work closely with cross-functional teams to deliver on client expectations, project timelines, and innovation requests.
  • Lead internal business reviews and external quarterly/annual review meetings with clients.
  • Address escalations with prompt resolution and ensure high client satisfaction scores.

Reporting & Insights

  • Provide detailed reporting on client performance, revenue growth, and key metrics to senior leadership.
  • Deliver insights based on data analytics and client feedback to shape future engagement strategies.

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