Collections Strategy Development Manager

2 days ago


Gurgaon, Haryana, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 28,00,000
Lead Collections Specialist

At Genpact, we drive change in the industry with our innovative and agile approach. We are looking for a highly motivated Lead Collections Specialist to join our team.

Job Description:
  • We are seeking a professional with experience in collections management, who can analyze disputes and deductions, and implement effective strategies to reduce past dues.
  • The ideal candidate will have strong communication skills, be able to work independently, and have a high energy level.

Responsibilities:
  1. Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
  2. Respond to email /phone queries related to disputed invoice
  3. Research and analyze the disputes/deductions in ERP
  4. Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
  5. Find opportunities and recommend solutions for process and automation improvements
  6. Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact

Required Skills and Qualifications:
  • Any Graduate
  • Strong Communication Skills (verbal and written)
  • High Energy level

Benefits:
  • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact - Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Others:
  • Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
  • Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.


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