
Collections Strategy Development Manager
2 days ago
At Genpact, we drive change in the industry with our innovative and agile approach. We are looking for a highly motivated Lead Collections Specialist to join our team.
Job Description:- We are seeking a professional with experience in collections management, who can analyze disputes and deductions, and implement effective strategies to reduce past dues.
- The ideal candidate will have strong communication skills, be able to work independently, and have a high energy level.
- Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
- Respond to email /phone queries related to disputed invoice
- Research and analyze the disputes/deductions in ERP
- Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
- Find opportunities and recommend solutions for process and automation improvements
- Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
- Any Graduate
- Strong Communication Skills (verbal and written)
- High Energy level
- Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
- Make an impact - Drive change for global enterprises and solve business challenges that matter
- Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
- Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.
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