Manager - Collections

2 days ago

Gurgaon, Haryana, India BIG FM Full time ₹ 8,00,000 - ₹ 12,00,000 per year

DUTIES & RESPONSIBILITIES

1) Client Relationship Management

  • Maintain strong relationships with Corporate, Retail and Government clients for incremental sales growth.
  • Resolve client disputes promptly to maintain positive relations.

2) Receivables and Collections Monitoring

  • Monitor receivables and collections from various client segments.
  • Ensure receivables are collected within the allotted credit terms.
  • Control delinquencies through effective collection strategies and dispute resolution.

3) Reconciliation and Coordination

  • Reconcile outstanding statements for respective clients/agencies.
  • Coordinate daily with the sales team to review outstanding accounts and ensure follow-ups.

4) Business Deal Approvals and Compliance

  • Manage business deal approvals within SAP software.
  • Ensure compliance with the firms policies and processes related to collections and receivables.

5) Reporting and Analysis

  • Prepare overall centralized MIS reports to provide insights on collection metrics, outstanding receivables and cash flow.

  • Review and report on collection performance and areas for improvement periodically.

  • Inter department co-ordination

Close coordination with the Sales team to ensure smooth booking of the logs and handling campaign

revisions if any.

  • Strong knowledge of SAP software for deal approvals.

  • Proficiency in creating MIS reports for collection performance tracking.

  • Excellent interpersonal skills to foster positive client relationships and resolve disputes efficiently.

  • Ability to coordinate effectively with cross-functional teams, especially sales.
  • Strong understanding of credit terms and collections processes for diverse client segments
  • Excellent communication skills, confident, enthusiastic, attention to detail, creative
  • Result Oriented and Capacity to operate in a growth environment that is increasingly competitive
  • Set the highest ethical and professional standards

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