Regional Business Director

11 hours ago

Thrissur, Kerala, India beBeeBusiness Full time ₹ 17,91,000 - ₹ 25,14,000

Job Title: Regional Business Director

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The Regional Business Director will oversee the growth and development of multiple retail outlets within a designated region. This role requires strategic planning, execution, and leadership skills to drive sales and profitability.

Key Responsibilities:

  • P&L Management: Maximize store profitability by working closely with the business team to hit revenue and cost targets.
  • Change Management Leadership: Spearhead business initiatives and change programs, ensuring smooth transitions and team adoption.
  • Employee Retention & Development: Recruit, develop, motivate, and retain high-performing teams.
  • Customer Experience & Retention: Deliver exceptional customer experiences across all stores, focusing on customer education and retention.
  • Performance Reporting & Insights: Analyze key performance indicators and provide actionable insights to the business team.
  • SOP Adherence & Operational Excellence: Ensure strict adherence to Standard Operating Procedures and maintain brand standards.
  • Strategic Collaboration: Work with the business team to implement national strategies at a local level.
  • Market Intelligence: Stay informed about local market trends and competitor activities.
  • Audit Management: Oversee the successful execution of internal and external audits.

Qualifications:

  • Bachelor's degree in Business Administration, Retail Management, or a related field.
  • 7-8 years of experience with Bachelor's Degree or 2-3 years of experience with Master's Degree from Tier 1/Tier 2 MBA college.
  • Proven track record in managing Store level P&L and driving financial results.
  • Demonstrated experience in leading and successfully implementing change management initiatives.
  • Strong analytical skills with the ability to interpret data and generate actionable insights.
  • Exceptional leadership, team-building, and interpersonal communication skills.
  • Ability to inspire, motivate, and develop a high-performing team.
  • Strong organizational skills and attention to detail.
  • Proficiency in retail management software and reporting tools.
  • Willingness to travel regularly within the assigned area.

Core Competencies:

  • Experience: Proven experience in retail management with significant time in multi-store operations.
  • Education: MBA/PGDM in Marketing or Operations highly preferred; Bachelor's degree minimum.
  • Leadership: Proven ability to lead, mentor, and scale large teams.
  • Strategic Vision: Capacity for annual business planning, sales forecasting, and market opportunity visualization.
  • Financial Acumen: Strong P&L management, cost control, and budget oversight.
  • Operational Mastery: Deep understanding of retail operations, compliance, and store hygiene.
  • Sales Driver: Consistent track record of achieving and exceeding challenging sales targets.
  • Customer Escalation Management: Handle ground-level customer escalations and report it to the business team.
  • Communication: Excellent interpersonal, presentation, and negotiation skills.
  • Problem-Solver: Logical decision-making in high-pressure situations.
  • Adaptability: Ability to initiate and manage change effectively.

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