Customer Service Director

4 weeks ago


Chandigarh, Chandigarh, India WeddingByte Full time

We are seeking a seasoned Customer Service Director to lead our customer service department at WeddingByte. Your primary goal will be to develop and implement effective customer service procedures, policies, and standards to ensure exceptional customer satisfaction.

Key Responsibilities:
  • Oversee day-to-day operations in the customer service department.
  • Respond promptly to customer service issues.
  • Create and maintain customer service procedures, policies, and standards.
  • Ensure strong communication skills and persuasive abilities.
  • Promote a customer-centric culture within the team.
  • Drive customer satisfaction and loyalty initiatives.

As a key member of our team, you will be responsible for driving customer satisfaction and loyalty initiatives, ensuring that our customers receive exceptional service and support. If you have a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.



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