Service Delivery Leader

Job OverviewTechnical Support LeadThe role of Technical Support Lead is to oversee a team of technical support engineers and coordinate urgent and complicated support issues.Manage service availability and SLA adherence for 24X5/7 operations, ensuring seamless delivery of IT services.Train and mentor junior engineers to enhance their troubleshooting skills...

Job Opportunity:Seeking an experienced HR Operations Manager to lead the delivery of efficient, scalable, and employee-centric services across global operations.Key Responsibilities:Manage end-to-end HR operations including onboarding, offboarding, payroll, benefits, and employee lifecycle processes across entities.Ensure consistent and high-quality service...

Key Responsibilities:">Portfolio Management: Oversee and manage a portfolio of service contracts and projects to ensure efficient and effective delivery.Monitor performance metrics and take proactive measures to meet customer expectations.Ensure contractual obligations are met and maintained across service delivery operations.">Service Operations...

Job Title: IT Service Assurance ManagerOverview:We are seeking a seasoned and proactive IT service assurance professional to oversee and optimize the delivery of IT services in a highly regulated pharmaceutical environment. This role is pivotal in ensuring IT services align with business needs, comply with GxP regulations, and support the organization's...

Job Title: Senior IT Service Management TrainerWe are seeking a seasoned professional with expertise in IT service management to oversee our ITSM practices, train, mentor and develop fresh graduates entering the IT services field.Key Responsibilities:Designed and delivered structured training programs for graduate trainees on ITIL principles, service...

Logistics Operations Manager JobThis role is a great opportunity to lead and manage end-to-end last mile delivery operations within the hub, ensuring timely deliveries and optimized routes.About This Role:We are looking for a skilled Logistics Operations Manager to oversee daily last mile delivery operations, manage a team of delivery professionals, and...

Senior Service Delivery ManagerThe role of Senior Service Delivery Manager is a critical leadership position that oversees the end-to-end operations of a premium US Telecom customer program. The incumbent will act as a key liaison between external clients, internal operations, and support teams.This role serves as the primary point of contact for both...

Service Delivery Leader for Global OperationsWe are seeking an experienced Service Delivery Leader with a proven track record of managing large-scale operations across Banking, Financial Services, and Insurance.The ideal candidate will bring 15+ years of experience in setting up, transitioning, and managing large operations teams (150+ headcount), working...

Executive Leader - Banking and FinanceWe seek a seasoned leader to manage large teams of professionals, focusing on delivering expert services in the Data & AI space for Banking and Finance clients.Oversight of end-to-end delivery across a portfolio of projects within the Banking and Finance sector is crucial.Management of a large team of resources, ensuring...

Job Description:We are seeking a seasoned and visionary leader to drive the delivery and business growth of our AI-driven solutions in the travel and hospitality sectors. This role requires a strong leader with a deep understanding of travel domain operations, AI/ML technologies, and financial management.The ideal candidate will oversee global delivery, own...