
Delivery Services Coordinator
1 week ago
This role is a great opportunity to lead and manage end-to-end last mile delivery operations within the hub, ensuring timely deliveries and optimized routes.
About This Role:We are looking for a skilled Logistics Operations Manager to oversee daily last mile delivery operations, manage a team of delivery professionals, and ensure performance standards are met. The ideal candidate will have excellent leadership skills, be able to resolve conflicts, and provide continuous feedback for improvement.
Key Responsibilities:- Last Mile Operations Management
- Manage daily last mile delivery operations to ensure timely delivery and optimized routes.
- Team Leadership
- Lead and manage the team of delivery professionals, ensuring performance standards are met.
- Resolve team issues and conflicts, providing continuous feedback for improvement.
- Cash Handling and Reconciliation
- Oversee cash handling operations, ensuring daily reconciliation of cash collected during deliveries.
- Performance Monitoring and Reporting
- Track and report on key metrics such as daily, weekly, and monthly delivery performance, return to origin (RTO), and other KPIs.
- Implement strategies to improve operational efficiency and customer satisfaction.
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