Service Delivery Specialist

Job Summary:Lead Service Delivery SpecialistWe are seeking a seasoned leader to join our team as a Lead Service Delivery Specialist. This pivotal role requires exceptional leadership skills and the ability to drive high-impact results.The successful candidate will be responsible for managing internal delivery teams, leading remediation efforts, and providing...

Job DescriptionSupport Analyst-2 is a key role within our organization.We are seeking an experienced and skilled professional to manage incidents from identification to closure, including advanced technical and functional analysis. This individual will be responsible for handling high visibility incidents and ensuring the timely resolution of complex service...

Job SummaryA high-level job description for an IT Service Delivery Leader:The leader is responsible for ensuring seamless IT service delivery across the organization. This includes managing service operations, vendor relationships, SLAs, incident/problem/change management, and driving continuous improvement in service quality and efficiency.Key...

Job Description: Service Delivery Manager IaaSRole Purpose:We are seeking a seasoned Service Delivery Manager IaaS to lead a 100 Cr multi-cloud service operations portfolio, serving 300+ SMB customers with 24x7 managed service support for 50+ clients. While our current portfolio is Azure-heavy, it is expanding rapidly to include AWS, GCP, Digital Ocean,...

As a key member of our team, you will play a pivotal role in ensuring the seamless operation of our solar plants.Your responsibilities will include:Performing Preventive Maintenance (PM) tasks to ensure optimal plant performance and minimize downtime.Resolving bill reading issues in a timely and efficient manner to maintain high customer satisfaction...

Job DescriptionThe IT Service Delivery Lead plays a pivotal role in ensuring the seamless delivery of IT services across the organization. This involves managing service operations, vendor relationships, SLAs, incident/problem/change management, and driving continuous improvement in service quality and efficiency.Key Responsibilities:Oversee daily IT service...

Quality Analyst JobWe are looking for an analytical and process-driven Quality Analyst Service Desk to enhance our service delivery.Collect, collate, and analyze performance data related to quality.Conduct thorough process audits, identify gaps in execution process steps, and provide actionable feedback to agents and Team Leads (TLs).Highlight key areas of...

**Regional Demand Operations Manager Opportunity**We are seeking an experienced Regional Demand Operations Manager to bridge local vendors, service providers, and central IT, driving standardized service delivery, compliance, and operational excellence in our global organization.Key Responsibilities:Establish relationships between local business...

Job Description:The IT Service Delivery Operations Manager is responsible for ensuring the seamless delivery of IT services across the organization. This includes managing service operations, vendor relationships, SLAs, incident/problem/change management, and driving continuous improvement in service quality and efficiency.Key Responsibilities:1. Oversee...

This is a senior leadership role where you'll be owning the ITSM business unit, responsible for delivery excellence, client satisfaction, financial success, and growth strategy. You'll essentially run the ITSM unit as a business — managing delivery, driving innovation, and working closely with sales and operations to grow the practiceKey...