Lead Service Delivery Specialist

Job DescriptionThe IT Service Delivery Lead plays a pivotal role in ensuring the seamless delivery of IT services across the organization. This involves managing service operations, vendor relationships, SLAs, incident/problem/change management, and driving continuous improvement in service quality and efficiency.Key Responsibilities:Oversee daily IT service...

Service Management ExpertWe are seeking a highly skilled Service Management Expert to lead the delivery of programs, projects or managed services. In this role, you will be responsible for overseeing the execution of various initiatives, coordinating projects through effective contract management and shared service coordination.Key Responsibilities:Perform...

Job Title:HR Service Delivery SpecialistJob Summary:We are seeking an experienced HR professional to oversee our human resource operations, focusing on smooth service center delivery, adherence to standards and procedures, and addressing employee queries.Key Responsibilities:Manage daily HR service activities including payroll, benefits administration, and...

Your RoleMissionAn IT Service Delivery Specialist focuses on managing the delivery of all Group IT services, ensuring that services meet agreed-upon Service Level Agreements (SLAs) and quality standards. They monitor service performance, handle business relationships, manage project timelines, and drive service improvements by analyzing data & processes for...

Job Title: IT Service Delivery SpecialistThis role involves resolving, maintaining and managing client software, hardware and network issues as per defined SLAs to ensure customer satisfaction.Key Responsibilities:Timely response to all tickets raised by the end-user.Solutioning service requests while adhering to quality parameters.Maintain a check on the...

Job Role Overview:As a Project Delivery Service Lead for Maintenance, you will foster strong working relationships with global teams to drive effective performance management.This role involves developing personal development plans with line reports, identifying areas for improvement and closure, leading the delivery of Quality Assurance Plans, collaborating...

Job Title: Delivery SpecialistJob Summary:We are seeking a skilled and reliable Delivery Specialist to join our team. As a Delivery Specialist, you will be responsible for transporting goods from one location to another in a safe and efficient manner.Transporting goods from warehouses to customers;Ensuring timely delivery of goods;Maintaining accurate...

Job DescriptionWe are looking to hire a tech delivery lead for Hive platform. The person needs to have experience of managing a tech team as a delivery manager who is hands on and of a tech background. We are looking for someone who has extensive experience of Agile delivery, delivery planning, sprint planning, SDLC lifecycle. The platform is cloud native...

Job Title: Technology Operations SpecialistRole Overview:As a key member of our technology team, the Technology Operations Specialist plays a vital role in ensuring the smooth operation of electronic payment systems. This involves recommending and implementing innovative solutions to enhance service performance.Key Responsibilities:Collaborate with...

Job Title: Key Performance OfficerKey Responsibilities:Ensure seamless service delivery by effectively responding to queries from internal or external stakeholders via phone or email.Maintain accurate and up-to-date records of all interactions and reports, ensuring compliance to client standards and delivering high-quality services.Participate in call audits...