Customer Relationship Management Strategist

2 weeks ago


Gurgaon, Haryana, India Dezinetree Projects Pvt Ltd Full time
Job Description
  • Monitor and maintain relationships with existing customers through CRM systems, ensuring a seamless experience.
  • CRM System Optimization: Ensure the CRM system provides an effective sales funnel, driving business growth and revenue.
  • Marketing Strategy Development: Develop and implement marketing techniques that drive new customers and retention strategies.
  • Set specific marketing strategies to retain customers and plan multi-channel marketing campaigns.
  • CRM Software Selection: Review and select CRM software that meets our company's needs, ensuring seamless integration and data management.
  • Market Research: Conduct market research to follow trends and competition, providing valuable insights for business development.
  • Customer Engagement: Suggest new methods to address customers' needs, ensuring customer satisfaction and loyalty.
  • Track marketing metrics and trends, like conversion rates and web analytics, to inform business decisions.
  • Assist with organizing promotional events to reach prospective customers and review event effectiveness.


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