Customer Success Strategist

5 days ago


Gurgaon, Haryana, India Kae Capital Management Private Limited Full time

Customer Success Lead

Key Responsibilities:

- Develop a deep understanding of brand challenges and how GobbleCube solves them, becoming a trusted advisor.

- Proactively address brand issues, reach out with insights, and create "wow" moments for clients.

- Identify and resolve pain points along the customer journey to enhance brand experiences.

- Drive upsell and cross-sell opportunities, aligning GobbleCube's offerings with brand needs.

About the Role:

This role requires a customer-focused professional who can develop and execute strategies to drive growth and customer satisfaction. The ideal candidate will have a passion for customer success, excellent communication skills, and the ability to build strong relationships with our brand partners.

Requirements:

  • Deep understanding of customer needs and preferences
  • Excellent communication and problem-solving skills
  • Ability to build strong relationships with brand partners
  • Passion for customer success and growth


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