IT Technology Services Senior Specialist
23 hours ago
About the Role
SAP Enterprise Cloud Services is seeking a highly skilled IT Technology Services Senior Specialist to join our team. As a Senior IT Specialist, you will play a key role in shaping the next level of ECS offerings for multiple scenarios within the company.
Key Responsibilities
- Design lifecycle management operation automation and architecture concepts, tools, and processes
- Drive issue resolution together with the teams and utilize the expert network
- Drive technology discussions and innovations, serving as the escalation point for technical issues
- Analyze technical requirements and organize/co-ordinate experts from Enterprise Cloud Services and development to drive topics to resolution
- Optimize and stabilize the standardization and automation behind customer service requests and procedures in a proactive manner, leveraging analytical tools and capabilities
Requirements
- Proficiency in automating and optimizing processes
- Strong analytical and problem-solving skills
- Prior experience in infrastructure operations and automation, with knowledge as a technical/basis consultant or technical project manager being beneficial
- Experience in script programming, automation tools, and markup language (e.g., Shell, Perl, Python, Ansible, YAML, etc.), with Ansible being preferable
- Good understanding of various hyperscalers, including IBM Cloud, MS Azure, AWS, GCP, and their cloud-native capabilities
- Fluency in written and spoken English
About SAP
SAP is a leading provider of enterprise software solutions, helping over 400,000 customers worldwide work together more efficiently and use business insight more effectively. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options.
Why SAP?
At SAP, you can bring out your best. We believe in unleashing all talent and creating a better and more equitable world. We are proud to be an equal opportunity workplace and are committed to the values of Equal Employment Opportunity and providing accessibility accommodations to applicants with physical and/or mental disabilities.
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