Collection Lead
1 week ago
About Husk Power Systems
Husk Power Systems is an award-winning rural-tech company serving rural India and Sub-Saharan Africa. With a strong presence in off-grid and weak grid communities, the company provides affordable and tailored solutions to rural consumers. Its mission is to superchange economic growth and social well-being in these underserved areas.
Job Overview
We are seeking an experienced Collection Lead to join our team. As a key member of our collections department, you will be responsible for leading our credit collection efforts, managing a team of collection executives, and ensuring timely and effective recovery of outstanding debts.
Key Responsibilities
- Own and lead the collections process for both B2B and B2C segments, ensuring timely and efficient recovery of outstanding payments.
- Develop and implement robust collections strategies, policies, and procedures to optimize recovery rates and reduce delinquency.
- Recruit, supervise, mentor, and motivate a team of collection agents, ensuring high performance and compliance with company policies.
- Maintain strong relationships with clients and customers, addressing queries and resolving issues related to overdue accounts.
- Onboard, coordinate, and evaluate third-party collection agencies.
- Prepare and run reports, analyze data pertaining to collections, and use insights to streamline collection processes.
Requirements
- 6-8 years of experience in credit and collections management.
- Strong leadership qualities, excellent communication skills, and a proven track record in collections management.
- Proficient in Microsoft Office and Google workspace.
- Analytical skills to interpret data and make informed decisions.
- Excellent verbal and written communication skills.
- Proven ability to adapt to diverse environments and work collaboratively in a team.
What You'll Get
- Competitive salary: ₹850,000 - ₹1,200,000 per annum, depending on experience.
- Opportunity to work with a pioneering company in the rural-tech sector.
- Collaborative and dynamic work environment.
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