Collection Manager

3 weeks ago


Patna, India Husk Power Systems Full time
Job Description

Job Description
We are seeking a highly skilled experienced and dynamic Collections Manager with 6-8
years of relevant work experience. The ideal candidate will be responsible for leading our
credit collection efforts, managing a team of collection executives, and ensuring timely and
effective recovery of outstanding debts. The successful candidate will possess strong
leadership qualities, excellent communication skills, and a proven track record in credit and collections management.
What this will entail:

  • Own and lead the collections process for both B2B and B2C segments, ensuring timely and efficient recovery of outstanding payments.
  • Develop and implement robust collections strategies, policies, and procedures to optimize recovery rates and reduce delinquency.
  • Recruit, Supervise, mentor, and motivate a team of collection agents, ensuring high performance and compliance with company policies.
  • Maintain strong relationships with clients and customers, addressing queries and resolving issues related to overdue accounts.
  • Onboard, coordinate and evaluate third party collection agencies.
  • Prepare and run reports, analyse data pertaining to collections and use insights to streamline collection processes.
  • Work closely with other departments, such as Sales, Customer Service, and Finance, to streamline collections processes and improve customer satisfaction.
  • Identify and mitigate potential risks associated with collections, including fraud and NPA.

Qualifications

Who should apply:

  • Bachelor's degree in Finance, Business Administration, or related field. A master's. Degree or relevant certifications are a plus.
  • 6-8 years of experience in credit and collections.
  • Proficient in Microsoft Office and Google workspace.
  • Analytical skills to interpret data and make informed decisions.
  • Excellent verbal and written communication skills.
  • Proven ability to adapt to diverse environments and work collaboratively in team.
  • Candidates with experience in credit collection.


Additional Information

Location of this role is Patna, Bihar.

Travelling is also required.



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