IT Service Excellence Professional

Customer Service Excellence SpecialistWe are seeking a highly skilled Customer Service Excellence Specialist to lead our customer-facing operations.About the Role:The ideal candidate will possess excellent communication and interpersonal skills, with a proven track record of delivering exceptional customer experiences.They will be responsible for managing...

**IT Service Quality Manager Position**The primary objective of this role is to design and maintain IT service quality frameworks, policies, and Key Performance Indicators (KPIs) based on ITIL and continuous improvement methodologies. This will involve monitoring and analyzing service performance data to identify gaps and driving improvements using Lean Six...

Job Description">The primary responsibility of this role is to provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner.A key aspect of this job is to maintain accurate records of customer interactions, ensuring seamless communication between departments.", "h2>Required Skills and...

Job Title:Client Service ProfessionalJob Description:As a key contact for our clients, you will be responsible for delivering exceptional service and ensuring seamless communication. You will handle client queries, requests, and follow-ups in a professional manner, maintaining records of client interaction throughout.You will provide prompt responses to...

Job Title: Service Excellence SpecialistJob Summary:As a Service Excellence Specialist, you will be responsible for providing exceptional customer service to our clients. You will be the primary point of contact for customers and will work closely with internal teams to resolve any issues that may arise.Key Responsibilities:Manage customer interactions...

We are seeking a skilled Customer Service Professional to join our team.Location: Loma IT Park, GhansoliShift: Window Shift (6 PM – 5 AM) | 9 HoursWeek Off: Saturday & SundayOne-Way Transport ProvidedJob Role: Outbound Voice Background Verification Process SpecialistKey Responsibilities:Providing exceptional customer service via outbound voice...

Senior Service Operations ManagerOur organization is seeking a highly skilled and experienced Senior Service Operations Manager to lead our IT service operations team. The successful candidate will be responsible for ensuring that our IT services are delivered to the highest standard, aligned with customer expectations and defined service level agreements...

Job Title: Experienced Financial Services ProfessionalJob Description:The successful candidate will possess excellent organizational and communication skills to effectively present financial products, establish strong business relationships, and maintain accurate sales records.Plan and conduct sales visits to engage with clients and promote financial...

Job Title: Financial Services ProfessionalWe are a dynamic organization offering auditing solutions to growing businesses by going beyond transactional audits and developing information systems leading to informed strategic decisions for business leadership. Our major work streams involve system controls and process-based auditing leading to monthly MIS that...

Job Opportunity Customer Support Executive Job Description As a customer support executive, you will be responsible for managing incoming and outgoing calls, resolving product or service problems, and providing excellent customer service. Key Responsibilities: Manage incoming and outgoing calls to provide timely and effective solutions to customers. Resolve...