
Client Service Professional
4 days ago
Client Service Professional
Job Description:As a key contact for our clients, you will be responsible for delivering exceptional service and ensuring seamless communication. You will handle client queries, requests, and follow-ups in a professional manner, maintaining records of client interaction throughout.
You will provide prompt responses to client inquiries, resolve issues efficiently, and maintain accurate records of client interactions, including phone calls, emails, and meetings.
Collaboration with internal teams is essential to ensure seamless communication and issue resolution. Building and maintaining relationships with clients to increase loyalty and retention is also crucial.
Required Skills and Qualifications:- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Qualifications: HSC/Graduate
6 days a week working schedule with rotational week off
Flexible 9-hour shift between 9 am - 8 pm
Others:Working location: Ghansoli, MBP
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