Chief Guest Experience Officer

7 days ago


Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 10,00,000 - ₹ 15,00,000
Guest Services Manager

This is an exciting opportunity to join our team as a Guest Services Manager. As a key member of our front desk operations, you will be responsible for ensuring that our guests receive the highest level of hospitality and service.

Key Responsibilities:

  • Manage the flow of questions and direct guests within the lobby
  • Support the tracking and resolution of service issues
  • Utilize interpersonal and communication skills to lead, influence, and encourage others
  • Supervise and manage employees
  • Maintain guest services and front desk goals
  • Develop specific goals and plans to prioritize, organize, and accomplish work
  • Support handling complaints, settling disputes, and resolving grievances and conflicts
  • Assist with energy conservation efforts by monitoring compliance during property tours

Requirements:

  • High school diploma or equivalent
  • 1 year experience in guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career advancement and growth
  • Collaborative and dynamic work environment

What We Offer:

We are committed to providing our guests with exceptional customer service and creating memorable experiences. Our team members are passionate about delivering high-quality service and going above and beyond to meet our guests' needs.



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