Enterprise Printer Support Specialist

2 weeks ago

Mumbai, Maharashtra, India beBeePrint Full time ₹ 12,00,000 - ₹ 15,00,000
Job Description

The Print Administrator will manage and support the print environment ensuring reliable and efficient IT services.

Key Responsibilities:

  • Knowledge of printers plotters and printing from a mainframe
  • Understanding of Mainframe VPS and VPSX systems
  • Implementation of OCR document processing from mainframe with queue hold and release for print issue resolution
  • Software installation upgrades activities and maintenance tasks
  • Badge authentication and management with badge issue resolution
  • Printer troubleshooting including driver installation mapping of printers print queues and new printer requests
  • Hardware issue handling related to printers and equipment maintenance
  • Managing print services on servers and performing patching activities
  • Leading vendor calls and health checks weekly highlights and monthly reports
  • Handling priority tickets and managing MI's RCA and creating SOPs
  • Monitoring and managing enterprise print services using OMPlus and LRS VPSX
Required Skills and Qualifications

Skills Required:

  • OMPlus for centralized job control and monitoring
  • LRS VPSX for output management and delivery
  • HP Web Jetadmin for device discovery configuration and firmware updates
  • Troubleshooting user print issues including errors print queue issues new printer requests and connectivity problems
  • Management of print drivers and firmware upgrades
  • Operating System knowledge Windows Server/Unix server

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