
Technical Support Specialist
3 days ago
Role Overview
We are seeking an experienced and skilled Technical Support Specialist to provide exceptional technical support to our customers. As a key member of our team, you will be responsible for resolving desktop/laptop hardware issues and related application support.
Key Responsibilities:
- Troubleshoot and resolve desktop/laptop hardware issues.
- Install, configure, and troubleshoot Windows OS 10.
- Install, configure, and troubleshoot printers and scanners.
- Familiarity with IT Service desk/ITIL processes is preferred.
Requirements:
- Technical expertise in resolving desktop/laptop hardware issues and related application support.
- Knowledge of Windows OS 10 installation, configuration, and troubleshooting.
- Ability to install, configure, and troubleshoot printers and scanners.
- Familiarity with IT Service desk/ITIL processes is preferred.
eTeam is an equal opportunity employer.
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