Technical Support Specialist
11 hours ago
Join a dynamic team that drives innovation in the field of Linux engineering. As a Technical Support Specialist, you will play a crucial role in delivering exceptional technical support experiences to our customers.
Key Responsibilities:
- Provide timely and effective technical assistance via various channels (phone, email, web)
- Act as an advocate for internal customers, ensuring their needs are met and they are updated in a timely manner
- Collaborate with colleagues to resolve complex technical issues and share knowledge to improve customer satisfaction
Requirements:
- Bachelor's degree in Computer Science or related field
- Proven experience in system performance troubleshooting, Linux troubleshooting, and server administration
- Strong problem-solving skills, with ability to learn quickly and adapt to new technologies
- Excellent written and verbal communication skills
What We Offer:
- Competitive compensation package
- Opportunity to work remotely from home office
- Personal learning and development budget
- Annual compensation review and recognition rewards
- Annual holiday leave and parental leave policies
- Employee Assistance Programme and travel opportunities
About Us:
Our company is a global leader in open-source software development, driving innovation and excellence in the industry. We foster a diverse and inclusive work environment, where employees can grow professionally and personally.
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