Technical Support Specialist

6 hours ago


Jodhpur, Rajasthan, India beBeeSupportEngineer Full time ₹ 8,00,000 - ₹ 15,00,000
Job Summary

We are seeking a highly skilled and experienced Support Engineer to provide technical support and troubleshooting assistance to clients and users.

Main Responsibilities:
  • Technical Support: Diagnose and resolve issues related to software and hardware
  • Troubleshooting: Provide timely and effective solutions to technical issues
  • Customer Satisfaction: Maintain high levels of customer satisfaction through effective communication and issue resolution
Key Qualifications:
  • Technical Expertise: Proficiency in diagnosing and resolving technical issues, including software and hardware systems
  • Communication Skills: Strong communication and interpersonal skills to effectively collaborate with other teams and provide feedback
  • Documentation Management: Ability to maintain and update technical documentation to ensure accuracy and completeness
  • Collaboration: Experience in collaborating with other teams to resolve technical issues and improve product performance
  • Education: Bachelor's degree in Computer Science, Information Technology, or related field
  • Industry Experience: Experience in the mobile technology industry is a plus

What We Offer: A dynamic work environment with opportunities for professional growth and development.


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