Technical Support Expert

9 hours ago


Jodhpur, Rajasthan, India beBeeTechnical Full time ₹ 5,00,000 - ₹ 8,00,000

Job Title: Technical Support Specialist

About the Role:

Our company seeks a skilled Technical Support Expert to provide technical assistance and troubleshooting services to our global customer base.

Key Responsibilities:
  • Offer expert technical support over the phone to resolve complex customer issues efficiently.
  • Provide basic technical assistance related to telecommunications, VoIP, networking, and general communication services.
  • Ensure timely resolution of customer complaints while maintaining high levels of customer satisfaction.
Required Competencies:
  • Networking: Intermediate understanding of networking concepts is required.
  • Computer Proficiency: Advanced knowledge of computer hardware and software is necessary.
  • Operating Systems: Familiarity with Windows, macOS, Android, and iOS operating systems is essential.
Essential Skills:
  • Communication: Strong listening skills and ability to understand and resolve complex customer issues effectively.
  • Customer Focus: Demonstrates empathy and patience in challenging situations.
  • Learning Orientation: Continuously updates knowledge on relevant products, services, and technologies.


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