Strategic Operations Lead

8 hours ago

Bengaluru, Karnataka, India beBeeImpactful Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
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As a pivotal part of our dynamic team, you will leverage your expertise in fund servicing operations to drive impactful solutions and foster career growth.\\/p>Key Responsibilities\

  • Oversee the maintenance of accurate accounting records for each fund administered, ensuring all controls are adhered to for each accounting process.
  • Lead the resolution of complex issues where transactions breach validation tolerances, leveraging advanced knowledge in fund servicing.
  • Drive continuous improvement initiatives to enhance efficiency, scale, and resilience of our operating platform, applying proficiency in process automation.
  • Establish and maintain productive relationships with stakeholders and clients, using emotional intelligence and stakeholder management skills to drive mutually beneficial outcomes.
  • Implement strategic plans and administer projects, programs or systems to achieve short-term objectives, leveraging proficiency in process automation and continuous improvement techniques.
  • C coach and mentor team members, fostering a culture of learning and growth, and leveraging listening and questioning skills to guide their professional development.

In this role, you will have the opportunity to manage diverse teams, interpret customer needs, and identify trends to generate innovative solutions. You will partner with technology, operations, and product teams to oversee service delivery to clients, focusing on oversight, reporting, and issue resolution.

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