Customer Service Ambassador
4 days ago
We are seeking a highly skilled and organized Customer Service Ambassador to join our team at Spay Fintech Private Limited. This is an exciting opportunity to work in a dynamic environment where you will be the primary point of contact for visitors and clients.
Salary: ₹35,000 - ₹45,000 per month (estimated)
About the RoleThe successful candidate will be responsible for managing the front desk, greeting guests, answering phone calls, and providing exceptional customer service. You will be the face of our company and play a crucial role in creating a positive first impression.
Responsibilities:
- Front Desk Management: Maintain a tidy and organized front desk area, ensuring all necessary materials and supplies are readily available.
- Greeting and Welcoming Guests: Greet visitors warmly and provide assistance as needed.
- Phone Handling: Answer phone calls, redirect or keep messages, and respond to client inquiries in a professional and timely manner.
- Mail and Package Distribution: Receive and distribute letters, packages, and other mail items efficiently.
- Email Management: Check, sort, and forward emails as required.
- Office Supplies and Expenses: Monitor office supplies and place orders when necessary, while also keeping track of expenses and costs.
- Record Keeping: Maintain accurate and up-to-date records and files.
To be successful in this role, you will need to possess excellent communication and people skills, be proficient in MS Office, and have a strong ability to multitask and prioritize tasks effectively.
- Experience: Proven experience as a front desk representative, agent, or relevant position.
- Skills: Familiarity with office machines, knowledge of office management and basic bookkeeping, proficiency in English (oral and written), and strong communication and people skills.
- Education: High School diploma; additional qualifications will be an asset.
This is an excellent opportunity to grow your career in a dynamic and supportive environment. If you are a motivated and organized individual who excels in customer service, we encourage you to apply.
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