Customer Experience Leader
2 weeks ago
Customer Relationship Management Manager
We are seeking a highly skilled Customer Relationship Management Manager to join our team at Chemmanur International Holidays and Resorts.
Key Responsibilities:
- Manage customer communication both oral and written.
- Resolve customer issues within the timeframe agreed upon.
- Improve customer care by providing better services to our members.
- Collaborate with internal teams to address customer needs.
- Communicate effectively with customers to ensure a positive experience.
- Expand customer base by guiding team members towards upselling and impacting revenue generation.
Requirements:
- Graduate/Postgraduate degree from a renowned university.
- Minimum 5-7 years of experience in a similar role.
- Excellent Excel and PPT skills for presenting to management.
About Us:
Chemmanur International Holidays and Resorts is a leading company in the industry. We offer a dynamic work environment and opportunities for growth and development.
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