Residential Services Manager
4 weeks ago
As a key member of our Anantara team, the Residential Services Manager is responsible for providing exceptional guest experiences by efficiently handling luggage, adhering to check-in and checkout procedures, and ensuring the cleanliness of ground floor lobbies and main entrances.
Responsibilities
- Coordinate the efficient handling of guests' luggage, adhering to proper check-in and checkout procedures.
- Supervise and direct the concierge attendants and doorman.
- Monitor and maintain the cleanliness of ground floor lobbies and main entrances, adhering to brand standards.
- Enforce policies, procedures, and service standards.
- Ensure the safety and sanitation of guests' luggage.
- Perform other duties as assigned.
Qualifications
- Previous service experience is an asset.
- Excellent communication and organizational skills.
- Strong interpersonal and problem-solving abilities.
- Highly responsible and reliable.
- Ability to work well under pressure in a fast-paced environment.
We offer a competitive salary and opportunities for career growth and development.
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