Sales Business Development Representative
2 weeks ago
Job Purpose: The Sales Executive is responsible for optimizing the efficiency of the Sales Department by providing key liaison support and maximizing revenues through all incoming customer queries.
Key Responsibilities:
Guest Services
• Establish effective customer relationships and handle enquiries, requests either personally or over the phone.
• Assist the Field Sales Team by making reservations at hotels for FITs/groups/conferences, preparing rate proposals and following up on the business to ensure materializations.
• Handle non-residential conference queries and ensure enhanced business.
Administration
• Assist and maintain an efficient administration system within the department.
• Maintain and ensure regular update of the team's customer database as well as of all incoming guest queries.
• Ensure an efficient and accurate system, both manual and electronic for maintaining record of key data and documentation.
• Assist the Commercial Sales Manager with generation of MIS and other departmental reports.
• Responsible for the Inventory management of all Sales aids – brochures, CDs, and any other promotional material.
Job Requirements:
Reports to: Director of Sales.
Job Purpose: To optimize the efficiency of the Sales Department by providing key liaison support. To maximize revenues through all incoming customer queries. Responsible for the administrative functioning of the department.
Responsibilities:
Guest Services
• Guest Services
• Establish effective customer relationships and handle enquiries, requests either personally or over the phone.
• Assist the Field Sales Team by making reservations at hotels for FITs/groups/conferences, preparing rate proposals and following up on the business to ensure materializations.
• Handle non-residential conference queries and ensure enhanced business.
Administration
• Assist and maintain an efficient administration system within the department.
• Maintain and ensure regular update of the team's customer database as well as of all incoming guest queries.
• Ensure an efficient and accurate system, both manual and electronic for maintaining record of key data and documentation.
• Assist the Commercial Sales Manager with generation of MIS and other departmental reports.
• Responsible for the Inventory management of all Sales aids – brochures, CDs, and any other promotional material.
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