Service Excellence Manager

3 weeks ago


Jaipur, Rajasthan, India AccorHotel Full time

Key Responsibilities:

  • Lead the IRD team in delivering exceptional service standards.
  • Liaise with departments to ensure successful group functions and model outstanding service leadership.
  • Consistently offer professional, friendly, and engaging service.
  • Balance operational and administrative needs.
  • Train Supervisors and colleagues to maintain high service standards.
  • Manage departmental budgets and ensure revenue maximization.
  • Foster a work environment that promotes teamwork and guest satisfaction.

Requirements:

  • Proven leadership experience in food and beverage operations.
  • Excellent communication and organizational skills.
  • Strong interpersonal and problem-solving abilities.
  • Able to work well under pressure in a fast-paced environment.
  • Computer literate in Microsoft Windows applications.

Accommodations:

No remote work options available.

Full-time employment position.



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