Customer Relationship Specialist
2 days ago
Job Overview
">- At our company, you will have the opportunity to work with people from diverse backgrounds and industries to create a safer and more connected world.
We are a global technology and manufacturing leader committed to creating a safer, sustainable, productive, and connected future. For over 75 years, our connectivity and sensor solutions have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home.
">This position is the primary contact point between customers and production plants. The Customer Service Professional is responsible for maintaining customer relationships and providing total customer satisfaction.
">- Coordinates customer relationships.
- Supports clear and effective communication of customer expectations to the organization.
- Teams with Field Sales, Business Segment Managers, Operations, and other functions to satisfy customer requirements.
- Creates and maintains customer orders in the MRP system or provides direction for this activity to designated staff members.
- Ensures compliance to Quality System for order management.
- Assists in streamlining order management systems.
- Works with Customers and Sales to prepare and monitor monthly sales forecasts by customer and product.
- Solicits bookings to support committed bookings levels.
Required Skills and Qualifications
">- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
Others
">- Values: Integrity, Accountability, Inclusion, Innovation, Teamwork.
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