Senior Customer Support Specialist
1 month ago
We are seeking a highly skilled Senior Customer Support Specialist to join our team at Simandhar Education. As a key member of our support team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive timely and effective support.
Key Responsibilities:- Provide proactive and professional customer support via phone, email, and chat
- Respond to customer inquiries in a timely and efficient manner, providing accurate and helpful information about our products and services
- Work collaboratively with internal departments to resolve customer issues and meet their needs
- Manage and update customer data in various platforms
- Minimum 1-3 years of experience in a similar role
- Excellent communication and interpersonal skills
- Able to multitask, organize, and prioritize work effectively
- Familiarity with CRM software and other customer support tools is an asset
As a Senior Customer Support Specialist at Simandhar Education, you can expect a competitive salary of $45,000 - $60,000 per annum, depending on your level of experience and qualifications. Our comprehensive benefits package includes opportunities for career growth and development, a dynamic and supportive work environment, and a range of employee perks.
In this role, you will have the opportunity to make a meaningful contribution to our organization's success while developing your skills and expertise in customer support. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
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