Senior Customer Support Specialist

1 month ago


Hyderabad, Telangana, India Simandhar Education Full time
About the Role

We are seeking a highly skilled Senior Customer Support Specialist to join our team at Simandhar Education. As a key member of our support team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive timely and effective support.

Key Responsibilities:
  • Provide proactive and professional customer support via phone, email, and chat
  • Respond to customer inquiries in a timely and efficient manner, providing accurate and helpful information about our products and services
  • Work collaboratively with internal departments to resolve customer issues and meet their needs
  • Manage and update customer data in various platforms
Requirements:
  • Minimum 1-3 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Able to multitask, organize, and prioritize work effectively
  • Familiarity with CRM software and other customer support tools is an asset
What We Offer:

As a Senior Customer Support Specialist at Simandhar Education, you can expect a competitive salary of $45,000 - $60,000 per annum, depending on your level of experience and qualifications. Our comprehensive benefits package includes opportunities for career growth and development, a dynamic and supportive work environment, and a range of employee perks.

In this role, you will have the opportunity to make a meaningful contribution to our organization's success while developing your skills and expertise in customer support. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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