Senior SQL Support Specialist

5 days ago


Hyderabad, Telangana, India Xemplar Insights Full time

Xemplar Insights is a leading provider of innovative solutions. We are seeking an experienced Senior SQL Support Specialist to join our team.

As a Senior SQL Support Specialist, you will be responsible for providing high-level technical assistance and support to customers and internal teams.

The ideal candidate will have expertise in SQL queries, data manipulation, problem analysis, and clear communication skills. They will be able to troubleshoot complex issues and provide effective solutions.

Responsibilities:

  • Provide technical guidance and assistance to Level 1 support engineers on SQL-related inquiries.
  • Analyze customer-reported issues to identify root causes and develop effective solutions.
  • Develop a deep understanding of the product's functionality, architecture, and database schema.
  • Write and optimize SQL queries to extract, manipulate, and analyze data from databases.
  • Communicate technical information and resolutions clearly and effectively to customers and internal stakeholders.
  • Collaborate with cross-functional teams to address customer issues and enhance product functionality.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Proven experience in a technical support role, with a focus on SQL-related issues.
  • Strong proficiency in SQL queries, data manipulation, and database concepts.
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot complex issues.

We offer a competitive salary of approximately $85,000 per year, plus benefits and opportunities for growth and development.

This role is based in [location], with flexibility to work remotely.



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