Senior Airline Application Support Specialist

1 day ago


Hyderabad, Telangana, India ECS | Enterprise Change Specialists Full time

Overview

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ECS | Enterprise Change Specialists is a leading provider of IT support services to the airline industry. We are seeking a highly skilled Senior Airline Application Support Specialist to join our team.

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Salary: $120,000 - $180,000 per annum

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Job Description:

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We are looking for an experienced professional with a strong background in application support, particularly in the airline industry. The ideal candidate will have a deep understanding of airline operations, including Global Distribution Systems (GDS), interline systems, codeshare agreements, Passenger Service Systems (PSS), and other airline-specific applications.

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Key Responsibilities:

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  • Provide advanced support for critical airline applications">
  • Manage complex incidents and conduct root cause analyses">
  • Collaborate closely with development teams to ensure high system performance and reliability">
  • Monitor and troubleshoot data flows and integration between airline systems">
  • Develop and maintain technical documentation, SOPs, and knowledge base articles">
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Required Skills and Qualifications:

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  • 6+ years of experience in application support, with at least 3 years in the airline industry">
  • Strong technical skills in .NET, HTML, JavaScript, and database management">
  • Deep knowledge of airline operations, including GDS, interline systems, and PSS">
  • Proven experience in incident handling, root cause analysis, and problem resolution within SLAs">
  • Excellent communication and problem-solving skills">
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Benefits:

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  • A competitive salary package">
  • Ongoing training and professional development opportunities">
  • A collaborative and dynamic work environment">
  • A comprehensive benefits package, including health insurance and retirement savings plan">
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Others:

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This is a fantastic opportunity to join a leading IT support services company and make a real impact in the airline industry. If you are a motivated and experienced professional with a passion for application support, please apply now.

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About ECS | Enterprise Change Specialists:

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ECS | Enterprise Change Specialists is a leading provider of IT support services to the airline industry. We are dedicated to delivering exceptional service and support to our clients, and we are committed to helping them achieve their business objectives.



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