Application Support Specialist with 24/7 Infrastructure Expertise

1 week ago


Hyderabad, Telangana, India Lorhan IT Full time

About Lorhan IT Services

Lorhan caters to the needs of 120+ active customers across APAC, MENA, AnZ, and USA by providing solutions and services in application development, system integration, and managed services. We offer robust solutions that help customers increase operational efficiencies.

Why Work with Us?

We believe in diversity, equity, and inclusion in the workplace; accordingly, we welcome applications from all qualified candidates. Our employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture.

Job Summary:

  • Provide 24/7 application support for airlines systems and custom applications including integrations.
  • Closing incidents as per SLAs and capturing metrics correctly and on time.
  • Responsible for testing applications during patching activities on all servers.
  • Co-ordinate with customer infra and business teams for incident closure.
  • Airline Domain knowledge or experience in mission critical Application Support/Service Delivery teams is preferred.

Requirements:

  • 4+ years of experience in application support.
  • Excellent business communication skills.
  • Ready to work in 24/7 rotational shifts.

Compensation: $80,000 - $110,000 per annum based on experience and qualifications.



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