Customer Service Ambassador

1 month ago


Kolkata, West Bengal, India W3 Designerz Full time

International Customer Service Executive (Night Shift)

We are seeking a highly skilled and enthusiastic Customer Service Executive to join our team at W3 Designerz. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and support to our global client base.

Key Responsibilities:

  • Communicate effectively with customers via phone, email and chat to resolve their queries and concerns.
  • Provide accurate and timely information to customers about our products and services.
  • Work collaboratively with internal departments to ensure seamless customer experience.
  • Perform data entry tasks with high accuracy and efficiency.

Requirements:

  • At least 1-3 years of relevant customer service experience.
  • Excellent verbal and written communication skills.
  • Ability to multitask and prioritize work effectively.
  • Strong problem-solving and analytical skills.

Shift Timing: 8PM to 5AM, Monday to Friday



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