Customer Service Representative

11 hours ago


Kolkata, West Bengal, India Tata Consultancy Services Full time
About the Role

At Tata Consultancy Services, we are seeking a skilled Customer Service Representative to join our team. This role is ideal for individuals who possess excellent communication skills and a passion for delivering exceptional customer experiences.

Key Responsibilities
  • Provide timely and accurate responses to customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless customer service experience
  • Stay up-to-date on product knowledge and services offered by Tata Consultancy Services
Requirements
  • Graduation in any stream
  • Prior experience in customer service and operations management preferred
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
What We Offer

We offer a competitive salary range of $50,000 - $70,000 per annum, depending on location and experience. Additionally, you will have access to comprehensive training programs, opportunities for career growth and development, and a dynamic work environment.

Tata Consultancy Services is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual looking to make a difference, we encourage you to apply for this exciting opportunity.



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