Customer Service Representative
2 days ago
About the Role
We are seeking a highly motivated Customer Service Representative to join our team at 2coms in Kolkata.
Job Overview
This is an exciting opportunity for individuals who enjoy working with diverse clients and are passionate about delivering exceptional customer experiences.
Key Responsibilities
- Handle inbound calls from global clients, utilizing strong communication skills to address their concerns and resolve issues effectively.
- Work collaboratively with colleagues to achieve team goals and contribute to a positive work environment.
- Maintain accurate records of customer interactions and update information as necessary.
- Participate in training sessions to enhance product knowledge and improve service delivery.
- Adhere to company policies and procedures, ensuring compliance with quality standards.
Requirements
To be successful in this role, you will need:
- A Bachelor's degree in any field or equivalent experience.
- Excellent verbal and written communication skills, with the ability to convey complex information clearly.
- Flexibility to work in rotational shifts, including evenings and weekends.
- Basic technical knowledge, with the ability to learn new systems quickly.
- A passion for delivering excellent customer service, with a focus on building strong relationships.
Benefits
As a valued member of our team, you can expect:
- A competitive salary range of ₹250,000 to ₹500,000 per annum, depending on experience.
- Cab facility, incentives, shift allowances, and comprehensive medical insurance coverage.
- Opportunities for lateral movement within the organization, with access to various roles and business units through our Internal Job Posting (IJP) program.
Why Join Us?
At 2coms, we offer a dynamic work environment that fosters growth, innovation, and teamwork. As a Customer Service Representative, you will have the chance to develop your skills, build a rewarding career, and make a meaningful impact on our customers' lives.
-
Customer Service Representative
3 weeks ago
Kolkata, West Bengal, India G &R Management Full timeCustomer Service Representative OpportunityAt G &R Management, we are seeking a skilled Customer Service Representative to join our team in handling customer inquiries, resolving issues, and providing exceptional support.
-
Customer Service Representative
1 month ago
Kolkata, West Bengal, India Snaphunt Full timeThe OpportunitySnaphunt is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for managing incoming phone calls, identifying and assessing customer needs, and providing accurate and complete information to achieve customer satisfaction.The RoleManage incoming phone calls and...
-
Customer Service Representative
1 month ago
Kolkata, West Bengal, India 3 steps aviation Full timeResponsibilities for Customer Service RepresentativeProvide exceptional customer service by responding promptly and professionally to inquiries in person, by phone, or via emailStay up-to-date on 3 Steps Aviation's products, services, and customer service policies to effectively address customer needsDocument customer interactions as necessary, compiling...
-
Customer Service Representative
2 weeks ago
Kolkata, West Bengal, India Webvio Technologies Private Limited Full timeWe are seeking a Customer Service Representative for our company, Webvio Technologies Private Limited, to work on US Inbound Ticketing Process.This role involves taking inbound calls, booking flight and train tickets for US customers, and resolving their queries.Key responsibilities include:Manage incoming phone callsIdentify and assess customers' needs to...
-
Customer Service Representative
3 weeks ago
Kolkata, West Bengal, India AmbujaNeotia Group Full timeAmbuja Neotia Group is seeking a Customer Service Representative to provide exceptional guest experiences.Responsibilities include:Handling customer inquiries and requestsProviding information on company services and facilitiesMaintaining a positive and professional demeanorCollaborating with the F & B team to ensure seamless serviceThe ideal candidate will...
-
Customer Service Representative
1 week ago
Kolkata, West Bengal, India Webvio Technologies Private Limited Full timeJob Opportunity at Webvio Technologies Private LimitedCompany Overview: We are a leading technology company based in Kolkata, offering exciting opportunities for individuals to join our team as Customer Service Representatives.Salary: The estimated salary for this role is ₹8 lakhs per annum, considering the experience required and the cost of living in...
-
Customer Service Representative
3 weeks ago
Kolkata, West Bengal, India Webvio Technologies Private Limited Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Webvio Technologies Private Limited.This role involves handling US Inbound Calls and providing exceptional customer service to our clients.Key responsibilities include:Managing incoming phone calls and resolving customer queries in a timely manner.Identifying and assessing...
-
Customer Service Representative
4 weeks ago
Kolkata, West Bengal, India Thinksurfmedia Full timeJob Opportunity in International Call CenterRajarhat Newtown, KOLKATA, WEST BENGALWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at ThinkSurf Media LLP. As a Sales Agent, you will play a crucial role in driving sales growth and providing exceptional customer service.Key Responsibilities:Respond to...
-
Customer Service Representative
4 weeks ago
Kolkata, West Bengal, India 2coms Full timeWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at 2coms. In this exciting role, you will be responsible for handling customer inquiries and providing top-notch support to our clients.Job SummaryThis is a great opportunity for anyone looking to kick-start their career in customer service. You will be working in a...
-
Customer Service Representative
1 week ago
Kolkata, West Bengal, India Webvio Technologies Private Limited Full timeJob Description:We are seeking a skilled Customer Service Representative to join our team at Webvio Technologies Private Limited in Rajarhat, Kolkata. This is an exciting opportunity to work on the US Inbound Ticketing Process and provide exceptional customer service.The ideal candidate will have strong communication skills and a minimum of 6 months to 2...
-
Customer Service Representative
3 weeks ago
Kolkata, West Bengal, India Webvio Technologies Private Limited Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Webvio Technologies Private Limited. As a key member of our customer care team, you will be responsible for managing incoming phone calls, identifying and assessing customers' needs to achieve satisfaction, and providing accurate and complete information to resolve customer...
-
Customer Service Representative
4 weeks ago
Kolkata, West Bengal, India Aims Global Consultants Full timeWe are seeking a skilled Customer Service Representative to join our team at Aims Global Consultants. As a crucial member of our healthcare industry support team, you will play a vital role in ensuring the delivery of exceptional customer service to our clients.Key Responsibilities:Provide timely and effective resolution to customer inquiries and...
-
Customer Service Representative
4 weeks ago
Kolkata, West Bengal, India Maxicus Full time**Customer Service Role at Maxicus**We are seeking a skilled Customer Service Representative to join our team at Maxicus. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences across various channels.Key Responsibilities:Provide accurate and complete information to customers using the right...
-
Customer Service Representative
3 weeks ago
Kolkata, West Bengal, India Dhal Information System Pvt Ltd Full timeAbout the RoleThis position is for a Customer Service Representative to work with Dhal Information System Pvt Ltd. The role involves providing excellent customer service and support to our clients.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and professional manner.Provide support and assistance to customers through various...
-
Customer Service Representative
4 weeks ago
Kolkata, West Bengal, India Webvio Technologies Private Limited Full timeWebvio Technologies Private Limited is hiring for a Customer Service Representative position in Rajarhat, Kolkata. The role involves working on the US Inbound Ticketing Process, handling customer queries, and providing accurate information.The ideal candidate should have good communication skills, minimum 2 years of experience in International BPO, and...
-
Customer Service Representative
3 weeks ago
Kolkata, West Bengal, India Maxicus Full time**Customer Support Role at Maxicus**We are looking for a skilled Customer Service Representative to join our team at Maxicus.Key Responsibilities:Manage customer interactions across multiple channelsProvide accurate and complete information to customersMaintain a positive and professional attitude toward customersCollaborate with team members to ensure a...
-
Customer Service Representative
4 weeks ago
Kolkata, West Bengal, India 2coms Full timeWe are seeking a skilled Customer Service Representative to join our team at 2coms.About the RoleThis is a great opportunity for individuals with excellent communication skills and a passion for delivering exceptional customer experiences.ResponsibilitiesTake calls from global clients and provide positive, professional responses.Work in different time zones...
-
Customer Service Representative
3 weeks ago
Kolkata, West Bengal, India Webvio Technologies Private Limited Full timeJoin Webvio Technologies Private Limited, a leading ITES (IT services and consulting and BPO) company, as a Career Progression Role for the position of Customer Service Representative.Job Details:Company: Webvio Technologies Private LimitedLocation: Kolkata (Work from office)Experience: 6 months to 1 year in any international BPOKey Responsibilities:•...
-
Customer Service Representative
1 month ago
Kolkata, West Bengal, India SINHA PARIBAR PVT. LTD. Full timeWe are seeking a skilled Customer Service Representative to join our team at SINHA PARIBAR PVT. LTD. in Kolkata.Key Responsibilities:• Provide exceptional customer support to clients• Handle customer inquiries and concerns via face-to-face interviews• Maintain accurate records of customer interactionsRequirements:• 10th to graduation qualification•...
-
Customer Service Representative
4 weeks ago
Kolkata, West Bengal, India Webvio Technologies Private Limited Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.As a key member of our support team, you will be responsible for providing excellent customer service and support to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve issues in...