Product Support Specialist
3 weeks ago
Job Summary :
We are seeking a highly organized and technical Product Support Executive to provide support to our field sales team. This role requires effective communication, problem-solving, and analytical skills to ensure seamless project execution.
Key Responsibilities:
- Coordinate with sales team to manage project orders and client communication.
- Process project orders with accuracy and timeliness.
- Obtain client approval for technical documents.
- Analyze data sheets for instruments like Electrical Motors and valves.
- Ensure post-order correspondence with customers and document all project details.
- Inform clients of unforeseen delays or problems.
- Collaborate with PPC, Purchase, and Quality teams for document submission and approval.
- Identify technical shortcomings in purchase orders and propose corrections.
Requirements:
- Proven experience as a technical sales coordinator.
- Excellent verbal and written communication skills.
- Well-organized and responsible with problem-solving aptitude.
- Proactive and self-initiating.
- A team member with high dedication.
Equal Employment Opportunity :
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer and welcome applications from all qualified candidates.
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