Product Support Specialist

3 weeks ago


Delhi, Delhi, India Ingersoll Rand Full time

Job Summary :

We are seeking a highly organized and technical Product Support Executive to provide support to our field sales team. This role requires effective communication, problem-solving, and analytical skills to ensure seamless project execution.

Key Responsibilities:

  • Coordinate with sales team to manage project orders and client communication.
  • Process project orders with accuracy and timeliness.
  • Obtain client approval for technical documents.
  • Analyze data sheets for instruments like Electrical Motors and valves.
  • Ensure post-order correspondence with customers and document all project details.
  • Inform clients of unforeseen delays or problems.
  • Collaborate with PPC, Purchase, and Quality teams for document submission and approval.
  • Identify technical shortcomings in purchase orders and propose corrections.

Requirements:

  • Proven experience as a technical sales coordinator.
  • Excellent verbal and written communication skills.
  • Well-organized and responsible with problem-solving aptitude.
  • Proactive and self-initiating.
  • A team member with high dedication.

Equal Employment Opportunity :

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer and welcome applications from all qualified candidates.



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